These General Terms and Conditions govern Lorath's paid services, in particular Coins, message flats, subscriptions, digital content and in-app purchases. The Terms of Use also apply to general use. Information on the processing of personal data can be found in the Privacy Policy.
1.1. The provider is:
Julius Berger
c/o Block Services
Stuttgarter Str. 106
70736 Fellbach
Email: support@lorath.eu
VAT ID No.: DE447334153
1.2. These Terms and Conditions apply to paid services on https://lorath.eu, https://app.lorath.eu, other Lorath subdomains, beta environments and in the native mobile apps for iOS and Android.
1.3. Deviating terms of the user apply only if we expressly agree to them.
1.4. The contract language is German. Translations are provided solely for comprehensibility.
2.1. Free and general use of Lorath is governed by the Terms of Use. These Terms and Conditions govern in particular the purchase and use of paid digital services.
2.2. For in-app purchases via the Apple App Store or Google Play Store, the terms of use and payment terms of the respective store also apply. If mandatory store requirements conflict with these Terms and Conditions, the store requirements take precedence for the respective in-app purchase.
2.3. The privacy information is not part of the service description, but explains the processing of personal data.
3.1. Lorath is an AI-assisted platform for tabletop role-playing, worldbuilding, character creation, AI chats, multiplayer sessions, image, audio and other media functions.
3.2. Paid services may include in particular:
3.3. AI-generated content may be factually incorrect, incomplete, unsuitable or unexpected. Lorath does not owe any specific creative, narrative, legal, medical, financial or other professional result.
3.4. Functions may depend on external AI, payment, app store and infrastructure providers. If such providers experience disruptions, the service may be temporarily restricted.
4.1. Paid services require a user account.
4.2. Registration and use of Lorath are governed by the age limits and protection mechanisms in the Terms of Use. Users under 13 may use Lorath only through a parent-supervised account if that account type is offered. Users between 13 and 15 need the consent of a parent or legal guardian where this is requested during registration.
4.3. Paid orders, purchases, subscriptions and in-app purchases may only be concluded by persons of full legal age. Minor users may not purchase paid services themselves. If a minor user is to use paid services, the purchase must be made by a parent or adult legal guardian, for example through that person's payment or store account and within the applicable store and family-sharing rules.
4.4. We reserve the right to restrict, cancel or require additional confirmation for purchases, payment methods or functions if there are doubts about age of majority, authorization, payment authorization or parental assignment.
4.5. Content and functions rated 18+ are reserved exclusively for users of full legal age. A purchase by parents or legal guardians does not override age and youth-protection limits.
5.1. The presentation of paid services in Lorath is not yet a legally binding offer, but an invitation to place an order.
5.2. Before a paid order is completed, the price, scope of service, term, payment method and material restrictions are displayed.
5.3. A contract for a paid service is concluded when an adult person authorized to purchase completes the order via the button clearly indicating an obligation to pay, such as “order with obligation to pay”, and we confirm the order or activate the service.
5.4. For in-app purchases, the purchase contract or payment processing is concluded in accordance with the rules of the respective app store. Here too, paid purchases may only be made through an adult person authorized to purchase or a correspondingly authorized store account. We provide the digital service within Lorath after the store has confirmed the purchase.
5.5. Electronic invoices and contract confirmations may be provided by email, in the user account or through the respective store.
6.1. The prices displayed at the time of the order apply. Unless otherwise stated, prices include statutory VAT.
6.2. Depending on the product and platform, the following payment methods may be offered:
6.3. Not every payment method is available for every product or every platform. Depending on the product, Stripe and PayPal payments may be structured as one-time payments or subscription payments.
6.4. For prepayment, the amount must be paid within five calendar days after ordering. Until activation, there is no entitlement to use the ordered service.
6.5. In the event of returned direct debits, payment disruptions, chargebacks, store refunds or suspected fraud, we may block, neutralize or reverse the associated service to the extent necessary and legally permissible.
7.1. Coins are digital usage credit within Lorath. They are not legal tender, are non-transferable and generally cannot be paid out.
7.2. Coins can be used for paid AI and platform functions, for example chat messages, image generation, audio functions, media functions, worldbuilding functions or message flats, insofar as this is offered in the app.
7.3. Coins purchased for a fee via the website or web app do not automatically expire after 120 days. They remain assigned to the user account until they are used, refunded, reversed, neutralized due to misuse or the account is deleted in accordance with these Terms and Conditions and statutory requirements.
7.4. For Coins or in-app currencies purchased via Apple or Google, the respective store rules also apply. To the extent store requirements exclude expiry or impose other requirements, those requirements take precedence.
7.5. Coins granted free of charge, bonus Coins, test credit or goodwill credits may be time-limited, in particular to 120 days from crediting. Any time limit will be indicated in the app, in the offer or in the account overview. Free credit does not create any entitlement to payout.
7.6. In the event of an effective withdrawal, justified refund or technical erroneous booking, Coins may be deducted again, neutralized, credited or refunded.
7.7. Discount tokens (free messages). As part of the daily reward and achievements, users receive discount tokens. Each token is automatically redeemed on the next paid chat action as a discount of 2 Coins (floored at 0 Coins). Discount tokens apply only to chat messages, not to image generation, TTS, STT or world element generation. Tokens from the daily reward expire 24 hours after receipt. Tokens from achievements expire 30 days after the time of claiming. Existing tokens expire early when the pool is reset (e.g. a new daily claim); new tokens reset the pool.
8.1. Message flats allow discounted or flat-rate use of certain message and standard functions within the selected term and model tier.
8.2. One-time flats may be offered for the terms displayed in the purchase process, in particular 24 hours, 1 week or 1 month. They start after successful payment or Coin debit, or in the case of prepayment after manual activation.
8.3. Under the current mechanics, active one-time flats cannot be stacked, paused or subsequently extended at will. After expiry, regular Coin billing applies again unless a subscription is active.
8.4. Flat-rate subscriptions may be offered weekly or monthly. They renew automatically unless terminated in due time.
8.5. Under the current mechanics, the following cancellation periods apply to web subscriptions: weekly subscriptions may be cancelled up to 1 day before the end of the period, monthly subscriptions up to 7 days before the end of the period, with effect at the end of the current period. Later cancellations may take effect only for the next period.
8.6. For consumer subscriptions concluded online via the website or web app, we provide an easily accessible electronic cancellation option, in particular a button such as “cancel contracts here” or an equivalent function. After receiving the cancellation, the user receives electronic confirmation stating the content, time and effective date of the cancellation.
8.7. Store subscriptions must be cancelled through the settings of the respective store. A cancellation in Lorath can terminate store subscriptions only if the store permits this technically and legally.
8.8. Flats and subscriptions are subject to a fair-use limit. Subscriptions generally cover the selected model tier up to 100 messages per calendar day (UTC). Lower daily limits may apply to higher or particularly cost-intensive model tiers; the applicable limits are displayed in the purchase process or in the app. After the daily limit is reached, regular Coin billing applies again insofar as further use is offered.
8.9. Premium image, video, audio or special models may be excluded from flats and charged separately using Coins.
8.10. If a subscription is cancelled before the end of the current billing period, access to the covered model tier remains available until the end of the period, unless there is a suspension or extraordinary termination under these Terms and Conditions. The respective daily limit continues to apply during this remaining term. Early cancellation does not automatically result in a refund by the provider; refunds for store purchases must be requested from the respective store in accordance with § 9.2.
8.11. We may restrict or terminate access to flats or subscriptions if systematic misuse exists, in particular repeated immediate cancellations after purchase to circumvent regular Coin billing or other limits. Further details are governed by § 12.
9.1. For in-app purchases via iOS or Android, payment processing is carried out by Apple or Google. We receive only the purchase confirmations required for activation, assignment, support and misuse checks.
9.2. Refunds for in-app purchases must generally be requested from the respective store:
9.3. If a store issues a refund, we may neutralize the associated digital service, Coins or activation to the extent technically and legally permissible.
9.4. Web bonuses, promotions or first-purchase discounts apply to in-app purchases only if this is expressly displayed.
10.1. Digital services are generally provided immediately after successful payment or within a short technical processing time.
10.2. For prepayment, activation takes place only after receipt of payment and manual or automated assignment.
10.3. We strive for high availability, but do not guarantee uninterrupted use. Maintenance, updates, security measures, disruptions, external providers, force majeure or misuse prevention may lead to restrictions.
10.4. Security-related updates and changes may also be made at short notice.
11.1. Users remain responsible for their inputs, uploaded content and AI outputs they cause to be generated.
11.2. By creating, uploading or processing content, the user grants us a simple, non-exclusive, worldwide, purpose-bound and royalty-free right of use to store, technically reproduce, process, make available within Lorath and transmit such content to necessary technical service providers or AI providers, insofar as this is required for operation, provision, error analysis, security, support, moderation, legal defense and contract performance.
11.2a. Sublicensing takes place only to the extent necessary for the purposes stated in § 11.2 to technical service providers, hosting providers, payment providers, app store operators or AI providers. We do not use user content detached from platform operation for our own commercial publications. The right generally ends when the content or account is deleted, unless technical backups, statutory retention obligations, open payment/refund matters, misuse investigation or legal defense justify temporary further storage.
11.3. AI-generated content may be used for personal and non-commercial purposes, provided no third-party rights, statutory prohibitions, store rules or separate model/provider terms conflict with this. Commercial use requires our prior written consent unless expressly permitted otherwise.
11.4. Prohibited uses are set out in the Terms of Use. In particular, illegal content, violations of personality rights, circumvention of age mechanisms, automated exploitation, fraud, spam and attacks on the platform are prohibited.
12.1. The user may have their account deleted at any time via the designated functions or by email.
12.2. We may suspend or restrict accounts, functions, content or payments if there is a justified suspicion of legal violations, payment fraud, misuse, security risks or serious breaches of the Terms of Use or these Terms and Conditions.
12.3. In the event of culpable serious breaches, we may terminate the contractual relationship for cause. Statutory rights, refund claims and consumer rights remain unaffected.
12.4. Multiple accounts used to circumvent limits, free starting credit, bonus promotions, age limits or suspensions are prohibited.
13.1. The processing of personal data is governed by the Privacy Policy.
13.2. If there is a justified suspicion of legal or rule violations, authorized employees may read content and technical data of the affected account. Further details are governed by the Terms of Use and Privacy Policy.
13.3. Under the current mechanics, deleted adventures or table rounds may be retained in marked form for 30 days before being finally deleted. Earlier deletion under Art. 17 GDPR remains possible unless overriding reasons prevent it.
13.4. When an account is deleted, game and profile data are deleted unless statutory retention obligations or legitimate interests prevent this. Payment, invoice and accounting data may be anonymized or retained for statutory periods.
14.1. Statutory defect rights apply to digital products and digital services.
14.2. We are liable without limitation in cases of intent and gross negligence, injury to life, body or health, under the Product Liability Act and in all cases of mandatory statutory liability.
14.3. In cases of simple negligence, we are liable only for breach of material contractual obligations. Liability is then limited to the typical, foreseeable damage under the contract. Material contractual obligations are obligations whose fulfillment makes proper performance of the contract possible in the first place and on whose compliance users may regularly rely.
14.4. Liability for data loss in cases of simple negligence is limited to the typical restoration effort that would have arisen with regular and appropriate data backups.
14.5. We are not liable for the professional accuracy, completeness, appropriateness or suitability of AI-generated content for a particular purpose.
Consumers have a statutory right of withdrawal in accordance with the following instructions.
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us
Julius Berger
c/o Block Services
Stuttgarter Str. 106
70736 Fellbach
Email: support@lorath.eu
by means of a clear statement, for example by letter or email, of your decision to withdraw from this contract. You may use the sample withdrawal form below for this purpose, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising the right of withdrawal before the withdrawal period expires.
If you withdraw from this contract, we will reimburse all payments we have received from you for the withdrawn contract without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal.
For the reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. We will not charge any fees for this reimbursement.
If you requested that a service begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the withdrawal compared with the total scope of the intended services.
For digital content that is not supplied on a tangible medium, the right of withdrawal expires if we have begun performance of the contract after you expressly consented to us beginning performance before the withdrawal period expires, confirmed your knowledge that by giving this consent you lose your right of withdrawal when performance begins, and we provided you with confirmation of the contract on a durable medium.
This consent and confirmation of knowledge is obtained in the purchase process through a separate checkbox, an equivalently clear confirmation step or the respective store dialog, and is documented with reference to the order or transaction. Without this confirmation, immediate performance begins only insofar as the statutory right of withdrawal is not excluded thereby or no statutory right of withdrawal exists.
This concerns in particular immediately provided Coins, digital credit, activated AI functions, generated content and immediately activated one-time flats, insofar as the statutory requirements are met.
For services, the right of withdrawal may expire if the service has been fully performed and we began performance only after you expressly consented to us beginning before the withdrawal period expires and confirmed that you lose your right of withdrawal upon complete performance of the contract.
For in-app purchases via Apple or Google, withdrawal, refund and technical reversal may additionally be handled through the respective store. Statutory consumer rights remain unaffected.
If you wish to withdraw from the contract, you may complete this form and send it to us.
To:
Julius Berger
c/o Block Services
Stuttgarter Str. 106
70736 Fellbach
Email: support@lorath.eu
I hereby withdraw from the contract concluded by me for the purchase of the following service:
Ordered on:
Name of the consumer:
Address of the consumer:
Email address of the Lorath account, if different:
Date:
Signature of the consumer, only for notification on paper:
17.1. Orders are governed by the Terms and Conditions that were effective at the time of the order.
17.2. Changes to these Terms and Conditions apply to future orders. For ongoing continuing obligations, we may make changes if they are necessary for objective reasons, for example due to changes in law, technical changes, new functions or changed payment/store requirements, and do not unreasonably disadvantage users.
17.3. We will inform users of material changes in an appropriate manner. If consent is required, it will be obtained through the app or a comparable channel.
17.4. Consents to new versions of the Terms and Conditions are documented with version identifier, time, IP address, user agent and source of consent to the extent necessary for proof. If the technical implementation versions the Terms and Conditions and Terms of Use together, the displayed version must clearly show which documents are covered by the consent.
18.1. Lorath endeavors to provide the website, web app, mobile apps, purchase processes and legal information with low barriers and in an accessible manner. This includes in particular understandable information about paid services, electronically reachable support channels and presentation that is as usable as possible on supported devices.
18.2. To the extent Lorath falls within the German Accessibility Strengthening Act (BFSG) or corresponding EU requirements and no statutory exception, for example for micro-enterprises in the service sector, applies, the legally required information on accessibility, the functioning of the service and the competent market surveillance authority will be provided in a separate accessibility statement or at an appropriate location.
18.3. Notices about barriers, inaccessible purchase processes or problems with assistive technologies may be sent to support@lorath.eu.
19.1. German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. For consumers, this applies only insofar as it does not deprive them of mandatory consumer protection provisions of the state in which the consumer has their habitual residence.
19.2. The statutory places of jurisdiction apply to disputes with consumers.
19.3. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board under the German Consumer Dispute Resolution Act.
19.4. The EU platform for online dispute resolution was discontinued on 20/07/2025. A link to this platform is therefore no longer provided.
19.5. Should individual provisions of these Terms and Conditions be invalid, the remaining provisions remain effective. The statutory provision applies in place of the invalid provision.